Remote Programming Process
1. Schedule Your Session
Purchase the remote programming service and you will receive a confirmation email with scheduling instructions.
Contact our technical team to book your remote tuning session at a convenient time.
2. Prepare Your Truck and Equipment
Ensure the truck is parked, engine off, and you have:
A stable internet connection
A Windows laptop
A compatible diagnostic adapter (NEXIQ, VOCOM, or Inline 6/7)
Keep the laptop accessible near the truck during the session.
Remote Connection Steps
1. Download TeamViewer
Install the free version of TeamViewer on your Windows laptop from:
www.TeamViewer.com
2. Connect to the Truck
Hook up to the vehicle using your diagnostic interface (CAT CA3 vehicle interface)).
3. Send Your TeamViewer Credentials
Provide us with your TeamViewer ID and password so our technician can connect and complete the remote programming.